Care guide

With the right care, your treasured pieces can last a lifetime. Whether you're caring for diamonds, yellow gold, platinum or white gold, each piece deserves thoughtful attention. In this guide, you’ll find simple tips for keeping your jewellery looking its best, from everyday cleaning to proper storage and professional maintenance.

Jewellery Maintenance Checklist

1. Clean your jewellery regularly at home or have it professionally cleaned when needed.
2. Have diamond settings and prongs checked periodically, recommendation every 2-3 years.
3. White gold may require rhodium replating every few years, depending on wear.
4. Store jewellery in a soft, protective container to help prevent scratches and damage.
5. Remove jewellery during activities that may expose it to knocks, scratches, chemicals or unnecessary wear.

Watch our jewellery cleaning video on Instagram.

How to Care for Yellow Gold and Platinum Jewellery

Yellow Gold Jewellery

Yellow gold jewellery is relatively low-maintenance and can last a lifetime with proper care. Although gold is durable, small scratches and signs of wear can naturally appear over time. For a more polished finish, consider having your jewellery professionally cleaned and polished by a skilled goldsmith.

Regular checks of diamond settings are also recommended, especially for frequently worn pieces such as engagement rings.

Platinum Jewellery

Like yellow gold, platinum jewellery requires relatively little maintenance but can benefit from professional cleaning and polishing. Platinum is highly durable, although scratches and signs of wear can naturally develop over time.

A goldsmith can polish the surface to restore its finish. For diamond jewellery, we also recommend having the prongs and settings checked periodically to ensure that the stones remain secure.

Caring for White Gold Jewellery: The Beauty of Rhodium Plating

Why White Gold Needs Extra Attention

White gold is loved for its sleek, bright finish, but maintaining its appearance requires a little additional care. White gold naturally has a slightly greyish or warm tone. To achieve its characteristic bright white finish, it is commonly coated with rhodium - a highly reflective precious metal that enhances its appearance and provides an additional protective layer.

How Often Should White Gold Be Rhodium Plated?

Rhodium plating gradually wears away over time, particularly on jewellery that is worn frequently. As the plating wears, white gold may start to appear slightly darker, warmer or more greyish in tone. This is completely normal and is usually a sign that the piece may benefit from rhodium replating.

How frequently rhodium plating is needed depends on the piece, how often it is worn and the wear it is exposed to. 

If you notice a change in the colour or finish of your white gold jewellery, we’re happy to help assess whether it’s time for rhodium replating.

How to Clean Your Diamond Jewellery: DIY vs Professional Cleaning

Cleaning Diamond Jewellery at Home

Regular cleaning helps keep diamond jewellery looking bright and sparkling. Over time, oils, lotions and everyday residue can build up on the jewellery and reduce the brilliance of the diamonds.

To clean your jewellery at home:

1. Fill a small bowl with warm water and add a drop of mild dish soap.
2. Soak the jewellery for a few minutes, or up to approximately 20 minutes.
3. Using a soft-bristled toothbrush, gently clean the diamond(s), paying particular attention to the areas around and underneath the stones. Avoid brushing the gold surfaces unnecessarily.
4. Rinse thoroughly with warm water and dry carefully with a soft, lint-free cloth.

Professional Cleaning

For a more thorough cleaning, you can bring your jewellery to us. Our goldsmiths use specialized cleaning products to remove any build-up while checking the settings and prongs for potential issues. For diamond rings (like engagement or wedding rings), it’s recommended to have them professionally cleaned and inspected every 1–2 years.

Storing Your Jewellery: Keep it Safe and Scratch-free

Proper Storage is the Key

We recommend storing your jewellery in a softly lined jewellery box or pouch, such as its original box, where it will be protected from scratches and unnecessary contact with other pieces.

We also recommend removing rings before sleeping, cooking, cleaning, exercising or taking part in activities where the jewellery could be scratched, knocked or exposed to unnecessary wear.

With proper care and maintenance, fine jewellery can remain beautiful for many years. And remember: jewellery is made to be worn and enjoyed.