Resizing
RESIZING:
Currently, we only offer this service in Finland.
- For purchases made in Finland, we offer one complementary resizing within six months of purchase of the ring. For white gold rings, this includes re-plating with rhodium. Please note that the complimentary resizing does not apply to discounted or engraved products, nor to purchases made outside Finland. International customers should place a return and exchange request instead.
- Any additional resizing work, including resizing engraved or discounted products, is subject to the following additional charges: yellow gold rings EUR 80 and white gold rings EUR 100, white gold rings need to be re-plated with rhodium.
- Resizing takes about 5 days, after which your ring will be returned to you.
- Full eternity rings cannot be resized and must be exchanged.
- Rings with side stones can be adjusted up to half a size. If the required size is larger, the product must be exchanged for a new one. We can exchange an unworn product in its purchase condition within 30 days.
- If you would like to resize your ring, please contact our customer service team with your order number: hello@macorjewellery.com. We will give you instructions for delivering the ring to us.
- The customer is responsible for the postal delivery of their product(s) and the associated postal charges when ordering a resizing. Customers outside Finland may request a complimentary resizing, but the customer is responsible for all postage fees, including return and re-delivery.
We reserve the right to make changes to our policies. Updated 10.7.2024.