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Frequently Asked Questions
Products
Yes, you can read more about them here.
Yes, all our jewellery is made of recycled gold.
All the jewellery is handcrafted in Finland.
For diamonds of 0.50ct and above, a diamond report or certificate from a recognised international grading agency is included. The best known are the GIA (Gemological Institute of America) and the IGI (InternationalGemological Institute). The number on the certificate is laser engraved on the edge of the diamond, so the certificate and the graded diamond match. Diamond sunder 0.50ct come with Macor Jewellery's own diamond certificate.
Yes, all our rings in the Siro collection are available with machine engraving free of
charge. Hand engraving is available on most other jewellery for a fee.
Engravings on rings will be on the inside of the band. The engraving can accommodate a maximum of 15 characters including spaces. The most common engravings are dates and initials.
Note: Engraved products cannot be returned or exchanged, however engraved rings can still be resized.
Let us know your order number, product and the engraving you would like by email. We will confirm the engraving request before carrying out the engraving.
Every handcrafted Macor Jewellery piece comes with our 3-year Warranty. The warranty covers any manufacturing defects.
Orders
You can find our sizing guide here.
Shipping
Learn more about delivery options.
Read more about delivery fees.
RETURNS
Our products have a 30-day return policy. Learn more on the returns pages.
After the return period, we offer one free resizing within 6 months.